I've Used Up my Happy Days

Now the pendulum is slowly swinging back to the other end.

The call center industry has probably evolved, or it’s probably just my general sketch of people who work in call centers that has changed. Before, my officemates were usually fresh grads who went to the same school. Now everyone’s getting older and has some sort of call center experience. And call centers are fast-becoming bereft of those cute CSRs. Too many idiots got promoted, everyone’s not too friendly anymore and everyone’s hardened with the job. People learned how to endure the night. It looks like they could, and are here to survive more of these restless, restless nights.

...

I've used up my happy days. Now the pendulum is slowly swinging back to the other end. My blood pressure is probably shooting up sharply again and I always feel this tightness in my chest. I’m wishing I had a good reason to resign. Having this feeling is exactly the reason why I wanted to leave my previous call center.

Or maybe I’ve softened up after months of not working, and call centers are always stressful if you take it too seriously. The Quality team had a "Team Building" I was obligated to attend, and I can’t help but get the impression that although my teammates are very hard-working and helpful, even kind to me, we are often victims of the tendency to see themselves as infallible know-it-alls. Or they were probably toughened by the disputes they’ve had, and probably because they have genuine expertise on the subject matter. After this outing, I just felt totally unmotivated.

But I’ll stop whining. I’ve used up my happy days. Belle and Sebastian sings, “You may as well take it in the guts, it could get worse. Just take it in the guts, it could get worse.”